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Wordpress care plan

Discover the Benefits of a Reliable WordPress Care Plan

Just like your car needs a service, your website also needs regular maintenance to keep it running smoothly. A WordPress Care Plan is the key to ensuring your website stays in peak performance.

A WordPress Care Plan offers a comprehensive solution to all your website maintenance needs. From regular updates to security monitoring and backups, it’s all covered. With Hatched Designs managing your WordPress site, you can focus on what matters most—growing your business.

Say goodbye to those late-night struggles to fix website glitches and internal issues that hinder your traffic. We’re just one message away.

Explore the peace of mind that comes with a WordPress Care Plan today!

Start taking care of your website and your brand
Explore our range of WordPress care plan packages

Careplan-1

Cutting Edge Security by Wordfence

Our maintenance plans incorporate regular malware scans and premium security enhancements powered by Wordfence. Did you know Wordfence ranks as the leading security plugin for WordPress users worldwide? It’s truly remarkable!

I’m sure we can both concur that dealing with hacking issues is something you’d rather avoid, right? I’m confident you wouldn’t want to deal with that hassle! With our robust security measures in place, we’ll proactively thwart any hacking attempts that could jeopardize your website and business.

Careplan-2

Around the clock Support

Enjoy personalised support tailored to your specific needs. Have questions?

Just ask, and I’m here to help. If something’s troubling you or you’re not sure where to click, don’t hesitate to pick up your phone and give me a call. You can also send a quick message via email.

With a WordPress professional and expert in your pocket, assistance is just a click or call away. Plus, you’ll receive a monthly care plan report to stay updated on your website’s performance.

Careplan-3

Wordpress & Plugin Updates

Frequent updates are a vital but often an overlooked aspect of website management. It’s understandable; sometimes, you might feel unsure about their significance and find it cumbersome to keep up. Well, fret not, because you won’t miss a beat with Hatched Designs by your side!

We take the hassle out of the equation by managing all your WordPress core updates, plugin updates, and even WooCommerce updates. Depending on the care plan you choose, we’ll handle these updates for you on a weekly or monthly basis.

Choose your WordPress Care Plan

At Hatched Designs, we understand that every business is unique. That’s why we offer a variety of carefully curated packages to meet your specific needs. Our goal is to provide you with peace of mind by offering website care plans that fit your budget while ensuring your website stays secure, up-to-date, and performing at its best

Bronze

$55 p/m incl. GST

Monthly website monitoring, encompassing critical plugin and WordPress updates.

  • Monthly updates on plugins, themes, and framework
  • Weekly Malware checks
  • Weekly backups
  • Weekly monitoring of spam and spam comments
  • Community Wordfence
  • Support during business hours
  • Monthly report including updates performed, malware scans, backups completed, and items needing attention
  • Video Tutorials
  • Facebook Support Group (coming soon)

Silver

$175 p/m incl. GST

Weekly website monitoring ensuring everything on your site remains up-to-date and functions flawlessly.

  • Weekly updates on plugins, themes, and framework
  • 24/7 Security monitoring
  • Daily backups
  • Weekly monitoring of spam and spam comments
  • Premium Wordfence
  • Regular speed monitoring
  • Broken link checker
  • Support during business hours and support outside of business hours for emergencies
  • Uptime monitoring
  • Monthly report including updates performed, malware scans, backups completed, and items needing attention
  • Video Tutorials
  • Facebook Support Group (coming soon)

Gold

$385 p/m incl. GST

Our Gold package includes weekly website maintenance, optimization, and rigorous monitoring to ensure your website stays online and loads quickly for visitors it also includes after hours support.

  • Weekly updates on plugins, themes, and framework
  • 24/7 Security Monitoring
  • Daily backups
  • Weekly monitoring of spam and spam comments
  • Premium Wordfence
  • SEO keyword monitoring
  • Broken link checker
  • Uptime monitoring
  • Search console managing
  • Google analytics tracking
  • Around the clock support
  • Weekly report
  • Video Tutorials
  • Website optimisation package valued at $350
  • Facebook Support Group (coming soon)

Save 10% by paying yearly!

Still, deciding on which
WordPress care plan to choose?

Not to worry! We have something for you too! Consider the once-off WordPress update package:

If you are still unsure about which package to choose, this might be the perfect option for you!

Sometimes, the backend of your website can be a scary place, and the updates can seem daunting.

This one-time package will help restore your site to a functional state or keep you going until the next round of updates.

 

This package includes:

– 1 x Back up
– 1 x Malware scan
– Updating of wordpress
– Updating of all compatible wordpress plugins
– Updating of themes
– Updating of woocommerce
– Report

THE ONE-TIME WORDPRESS UPDATE PACKAGE IS PRICED AT $249INC.GST

QUESTIONS PEOPLE ASKED ABOUT

FAQs

Why does WordPress need to be updated?

WordPress requires updating primarily for security purposes, as updates frequently include patches for vulnerabilities that hackers could exploit. By staying up-to-date with WordPress updates, website owners can mitigate the risk of security breaches and safeguard their websites from potential threats.

Is it possible for Hatched Designs to only perform updates whenever I request occasional changes to my website?

It’s not a recommended to put off WordPress updates. They come around often and should be dealt with promptly; waiting a few times a year isn’t safe. Plus, plugins get updates every week, and leaving them outdated could really mess with your website.

Doesn't your care plan just do automatic updates for my WordPress site?

No, I personally go through each update to determine what needs to be done, taking into consideration the unique aspects of your website. I also carefully check each update to ensure it won’t disrupt the functionality of your site. Occasionally, a plugin might become obsolete or malfunction, and I take the initiative to find a suitable replacement to keep your site running smoothly.

Can a Care Plan ensure that my website remains secure and operational, free from hacking or downtime?

No, it does not guarantee this but I offer services to keep your site updated, backed up, and monitored for any signs of malware. This approach can greatly reduce the chances of hackers and malware causing trouble. As for hosting, it’s important to recognise that downtime can occur for various reasons, and no hosting provider can guarantee uninterrupted service all the time.

What's the procedure if my website falls victim to hacking (or if I inadvertently make a mistake while working on it) while under your care plan?

I’ll prioritise getting your site back online as quickly as possible. Occasionally, I might need to display an “under maintenance” notice while I work on restoring your files. Typically, restoring from a backup resolves the issue, but sometimes additional steps are needed. If extra work is required beyond the backup restoration covered by your plan, hourly rates will apply.

What happens if my website is compromised, but I haven't signed up for your care plan?

I’ll do my utmost to assist you in restoring your website and my hourly rates will be applicable for the service. Ideally, having recent backups to restore from is the most favorable scenario, or we may need to rebuild the site from scratch.

Do you provide backup services as part of your care plan?

Certainly! Your backups will be securely stored offsite, and I’ll closely monitor the process to ensure they’re running smoothly without any errors. Depending on the plan you choose your website is backed up daily-weekly.

Is there a minimum sign up period?

Bronze care plans have a minimum sign-up period of 3 months and silver and gold have a minimum sign up period of 6 months. This allows for premium security features and time to get your website on track.

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