Frequently asked questions
FAQs

HOW LONG WILL MY WEBSITE DESIGN TAKE?
I will finish the projects as fast as I can, but the average time is 6 weeks. Depending on the number of projects, it can be shorter or longer. I can accommodate deadlines as long as it is doable.
ARE THERE ANY ONGOING COSTS INVOLVED?
Yes, but it’s only for website hosting. On the other hand, you can still use your own host. If you want, our hosting rate is $198- $385 per year, depending on your chosen package.
You will also need a domain name registered. You can BYO your own domain name or chat to me about options.
DO YOU WRITE MY COPY?
We prefer clients provide their own copy but if this is not possible then we can write the copy for you at an additional cost.
WILL MY WEBSITE BE OPTIMISED FOR SEO?
Yes, everything will be put in place for SEO including title tags, alt image titles, meta descriptions and checking your provided keywords for the relevent keywords.
CAN I MAKE REPAYMENTS ON MY WEBSITE DESIGN?
Absolutely! This is what separates Hatched Designs from the rest. You have to deposit 50% of your total bill, and that’s to secure your spot. The Remaining 50% is due upon completion.
Looking for another option? We also offer easy pay payment plans with instalments that suit your budget, contact us to discuss Easy pay options.
DO I OWN THE RIGHTS TO MY WEBSITE?
I am here to lend you a hand, and your website is 100% yours. I am just here to make sure it’s in tip-top condition. Go and edit as you please. I will be supporting you!
DO YOU OFFER SUPPORT?
Of course! Packages come with 3-month support, and if you choose to host with Hatched Designs, you are granted ongoing support. If you run into problems, I am one message away! Hit me up so I can assist you immediately.
We do offer WordPress care plans too! Our packages are flexible, and you can choose from a few options. There are three levels, which are Bronze. Silver and Gold.
CAN I USE MY OWN HOST?
That’s not a problem, you are free to use your own host.
CAN I USE MY OWN DOMAIN?
You sure can! I will point it to your new website, free of charge.
CAN I EDIT THE WEBSITE MYSELF?
Yes you can! I provide training so that you have the tools to edit your website moving forward.